PRIVACY NOTICE

In compliance with the Federal Law of Access to Information and Protection of Personal Data in Possession of Individuals (LFPDPPP) we inform you:
MEJIA Y SUCESORES, S.C., better known as CASADUANA, with address at 3800 Madero St. Int. A, Colonia Centro, Ciudad Nuevo Laredo, C.P. 88000, in the entity of Tamaulipas, country Mexico, and internet portal www.casaduana.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?
The personal data we collect from you, we will use for the following purposes that are necessary for the service you request:

  • To provide the service we offer in the process of customs clearance of goods.
  • Report any changes or procedures that may arise.
  • Database update.
  • Manage and operate the Services contracted with the company.
  • Marketing or advertising.
  • Commercial prospecting.

We assure the Confidentiality of the data that are Collected by MEJIA Y SUCESORES S.C. being these protected by administrative security measures, taking care of the damage, alteration or undue disclosure of the same ones. They will only have access to the data, the authorized people of Mejia y Sucesores and companies suppliers of services related to the customs office that only by nature of their works or functions have the necessity to deal with them.

What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data.
  • Contact details.
  • Employment data.
  • Academic Data.
  • Bank Account Number Data.

In addition to the personal data mentioned above, for the purposes informed in this privacy notice we will use the following personal data considered as sensitive, requiring special protection:

  • Customer Surveys, Service Evaluations, Staff, Customers and/or Suppliers.
  • Telephone contact with the clients associated with Mejía y Sucesores, S. C., for information of the procedures of the service offered by the Company.
  • Internal and external audits and evaluations, complying with customer and contact record keeping.

With whom do we share your personal information and for what purposes?
We inform you that your personal data is shared inside and outside the country with the following persons, companies, organizations or authorities other than us, for the following purposes:

Recipient of personal data                                                       Purpose                                                                Requires consent

Government Entities                                                                        Compliance with Legal Provisions                                      No

How can you access, rectify, or cancel your personal data, or object to its use?
You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
For the exercise of any of the ARCO rights, you must submit the respective request through Customer Service on our website and we make it available to you to know the procedure and requirements for the exercise of ARCO rights. The contact details that are in charge of processing the ARCO rights requests are as follows:

  • a) Human Resources Department for your personal data.
  • b) Address: Calle Madero 3800 Int. A, Colonia Centro, ciudad Nuevo Laredo, C.P. 88000, in the entity of Tamaulipas, country Mexico.
  • c) E-mail: [email protected]
  • d) Telephone number: 01-800-227-22-38

You can revoke your consent for the use of your personal data
You can revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to meet your request or terminate the use immediately, since it is possible that some legal obligation may require us to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent and know the procedure, as well as requirements for the revocation of the same must submit your request through our website, in the Contact Section, selecting the Customer Service option.

How can you limit the use or disclosure of your personal information?
For you to limit the use and disclosure of your personal information, you may do so by contacting Customer Service at: [email protected].

How can you find out about changes to this privacy notice?
This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or for other reasons.
We commit to keep you informed about the changes that this privacy notice may undergo, as well as the procedure through which notifications about changes or updates to this privacy notice will be carried out through our website www.casaduana.com, in the Privacy Notice section.